365 Day Return Policy
You can return your new, unused equipment or products for a full refund up to 365 days from the date of purchase expect bulk team orders which require authorization.
How do I return something?
To make a return, follow these instructions:
Send Your Returns To:
Attn: Returns Department
Safety First Sports
3270 28th St SW
Grandville, Michigan 49418
Items Returned For Exchange
Once your item is returned and received, if the customer purchased the Guaranteed To Fit policy your exchange is free and the new product in a different size or model will ship within four days unless the product needs to be custom painted. If the customer did not purchase the Guarantee To Fit policy the customer will need to pay the freight on the exchanged item back to the customer. Please call for an estimate on custom paint matched products.
Refunds
You should expect to receive your refund (minus any shipping paid) within one week, once received. If paid through Pay Pal within two days.
Exchanges or Returns on Custom Painted Helmets
There will be a 20% re-stocking fee on all helmets, excluding the following colors: Matte Black, Gloss Black, White, Navy, Scarlet, Green Bay Gold, Metallic Silver and Metallic Vegas Gold. Shoulder Pad exchanges will be subject to freight for products shipped back to the customer. Please contact customer service for that rate.
Free Shipping
Safety First Sports ships orders free that are over $50.00 USD to the lower 48 United States. We ship to virtually any address in the world. Note that there are restrictions on some products, and some products can not be shipped to US banned international destinations, (Cuba, Iran, Iraq, Syria, Sudan & North Korea). We ship using Fex Ex, UPS and USPS. International orders are shipped using USPS. Customers are responsible for all vats and duties.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Some items may have to be shipped by freight which we will have to obtain freight rates from trucking lines.
Well worth the wait just to see the smile on our grandsons face when he opened the box! As I am typing this he is asleep with his helmet on! His words the best present ever!
By PJ. 06/19/18
I thought my speed flex would take weeks to come in the mail but it only took two days and I called customer service and they answered all of my questions
By Vlad. V 05/10/18
Easily ordered online. Bat was exactly what my daughter wanted new and unwrapped. Received it within a couple of days with easy tracking. Thank you very much.
By Ronald A. 04/27/18
Best prices on the web hands down!!! Helmet was special ordered and I received it within 10 business days. Fast shipping
By William V. 04/09/18
Looks great! Very sturdy. No impacts yet because spring drills and camp are in a few weeks but my son likes the fit and feel. I picked a mask from the choices given and it was supposed to be titanium but it feels heavier than a titanium mask of similar size. Otherwise very light compared to the Riddell Revolution he was issued by his high school team. The F7 and Xtech shoulders pads I purchased for him pair very well
By Mauricio D. 04/26/18
I bought my Riddell Speedflex and received an email about how my selection was not available. The customer service rep worked with me to get what I wanted. It was a great experience and shipping was fast. 10/10 would recommend.
By Paulo B. 03/28/18